Cookies and how they benefit you
Our cookies help us:
- Make our website work as you’d expect
- Remember your settings during and between visits
- Improve the speed/security of the site
- Allow you to share pages with social networks like Facebook
- Continuously improve our website for you
How long do cookies last?
When a web server sends a cookie, it asks your browser to keep that particular cookie until a certain date and time. These dates can be:
- Some date in the future – Might be a few minutes or a few hours from now (to track something like your shopping cart in an online store). The cookie might expire many years in the future, to keep track of your browser for a long time
- When you close your browser – Called a session cookie, the next time you start your browser these will have vanished
- Some date in the past – This is how the server asks a browser to remove a previously-stored cookie
Our own cookies
- Remembering if you have accepted our terms and conditions
There is no way to prevent these cookies being set other than to not use our site.
Site improvement cookies
We regularly test new designs or site features on our sites. We may do this by showing slightly different versions of our websites to different people and anonymously monitoring how our site visitors respond to these different versions. Ultimately this helps us to offer you a better website experience.
Anonymous visitor statistics cookies
Third party functions
Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video.
Disabling these cookies will likely break the functions offered by these third parties.
Social website cookies
The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
Turning Cookies off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so, however, will likely limit the functionality of ours and a large proportion of the world’s websites as cookies are a standard part of most modern websites.
It may be that your concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.
Your acceptance of this policy
By using our sites or social media pages, you consent to our collection and use of information in accordance with this policy. If you don’t agree to this policy, please don’t use our sites or social media pages.
How to contact us
If you wish to talk to use about anything in the policy or the information we hold about you please contact us:
(a) by post, using the postal address 2 Quintet Buildings, Churchfield Road, Walton on Thames, Surrey KT12 2TZ;
(b) Using our website contact form;
(c) by telephone, on the contact number published on our website from time to time; or
(d) by email, using the email address published on our website from time to time.